Cookie and Privacy Policy

Who we are

Azhiya is a creative design and development company specialising in WordPress custom and eCommerce websites for creative organisations and entrepreneurs.

What personal data we collect and why we collect it

Your privacy is very important to us and at Azhiya Limited (“Azhiya”) we have a few fundamental principles that we follow:

  • We don’t ask you for personal information unless we truly need it.
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • You have the right to remove any information we may hold on you.
  • We don’t store personal information on our servers unless required for the on-going operation of our site.

It is Azhiya’s policy to respect your privacy regarding any information we may collect while operating our site.

Contact forms

If you choose contact us, use our project enquiry form or join our mailing list, your fullname, contact number and email address will be captured via Sumo, WPForms and Freshworks Freshdesk. The information captured is then stored in Mailchimp and Freshworks Freshdesk which are third-party data capture and data processors. You can choose to unsubscribe from our newsletters or helpdesk, either within the newsletter or by emailing us.

Cookies

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

What types of cookies do we use?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
[cookie_audit columns=”cookie,description” heading=”The below list details the cookies used in our website.”]

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Azhiya’s purpose in collecting non-personally identifying information is to better understand how Azhiya’s visitors find us and interact with our site. We use this information to make adjustments to our site and provide you with a better user experience. We will only use Google Analytics if you give us the consent to do so. You can adjust the settings or opt-out at any time via the Cookie Settings.

Who we share your data with

Azhiya will not share your information with 3rd parties. We will not sell, distribute or lease your personal information to 3rd parties unless we have your permission or are required to do so by law.

How long we retain your data

We will only retain your data for the length of time that it is needed for the purpose that it was collected. If it is no longer needed, we will not retain it.

For users that register on our Freshdesk Helpdesk website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

You can request that we change, correct or erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To exercise these rights, please email us.
We will respond to your request to change, correct or erase your information within a reasonable timeframe and notify you of the action we have taken.

Where we send your data

Azhiya will not share your information with 3rd parties. We will not sell, distribute or lease your personal information to 3rd parties unless we have your permission or are required to do so by law.

Visitor comments may be checked through an automated spam detection service.

Data captured in forms will be saved in SumoMe, Mailchimp and Freshworks Freshdesk.

Your contact information

Our website address is: https://www.azhiya.com.

Our registered business address is: Azhiya Limited, Dalton House, 60 Windsor Avenue, London SW19 2RR

Our UK Company Registration No: 6777920

Please contact us via email if you any questions about our Privacy and Cookie Policy or the information we hold about you.